We understand that plans can change unexpectedly, and we strive to provide a flexible cancellation policy for our customers. Below is our cancellation policy for car rentals with Aadhya SelfDrive:
Full Refund: If you need to cancel your car rental booking, you will be eligible for a full refund if the cancellation is made at least 24 hours prior to the scheduled booking date and time. The refund will be issued to the original payment method used during the booking process.
Partial Refund or Modification: If you cancel your car rental booking less than 24 hours before the scheduled booking date and time, a 50% refund will be provided. Alternatively, depending on the availability of similar cars, you may have the option to modify your booking to a different date or time without incurring any additional charges.
Subject to Availability: Any modifications to the booking will be subject to the availability of similar cars. While we make every effort to accommodate your request, we cannot guarantee availability for specific dates or times.
No Show: In the event of a no-show, where the customer fails to pick up the rental car without prior cancellation, no refund will be provided.
Refund Processing Time: Please allow a reasonable processing time for the refund to be reflected in your account. The duration may vary depending on your financial institution
Early Return: If you decide to return the rental car earlier than the originally scheduled drop-off date, no refund will be provided for the unused portion of the rental period.
7. Late Return: In case of a late return, additional charges may apply. Please notify Aadhya SelfDrive in advance if you anticipate being late to avoid any potential issues.
8. Booking Modification: If you need to modify your booking, such as changing the pick-up or drop-off location, extending the rental period, or upgrading the vehicle, it will be subject to availability. Additional charges may apply based on the modifications made.
9. Weather Conditions: In the event of extreme weather conditions or natural disasters that make it unsafe to proceed with the rental, Aadhya SelfDrive reserves the right to cancel or modify the booking. In such cases, customers will be notified, and appropriate arrangements will be made, including a full refund if necessary.
10. Communication of Cancellation: It is important to communicate any cancellations or modifications directly to Aadhya SelfDrive through their designated customer service channels. Failure to notify Aadhya SelfDrive of changes may result in additional fees or complications.
11. Force Majeure: Aadhya SelfDrive shall not be held liable for any cancellations or modifications resulting from events beyond their control, including but not limited to natural disasters, acts of terrorism, or government-imposed restrictions.
12. Terms and Conditions: The cancellation policy is part of the overall terms and conditions of Aadhya SelfDrive. It is recommended to review the complete terms and conditions provided by the company at the time of booking for a comprehensive understanding of all policies.
Please note that these additional points are intended to enhance the cancellation policy for Aadhya SelfDrive car rentals. It’s always advisable to refer to the specific terms and conditions provided by the company for the most accurate and up-to-date information regarding cancellations, modifications, and any associated fees.
